Palisano Learning Center

In support of the Mission of Trocaire College, the role of the Palisano Learning Center is to provide students with the tools for strategic learning and skills fundamental to college success and beyond. Its goals are to promote an environment that maximizes student learning.

The Palisano Learning Center (PLC) offers students a variety of academic support services. The PLC has computers and Wi-Fi access for writing papers, internet research, educational software use, web-based learning, and other learning activities. An open Health Sciences Lab, equipped with different models of the body and its systems, is also available for student use. Along with academic program-related materials and study guides, and self-guided study aids, the PLC offers workshops, small group instruction, mentoring, peer tutoring, and group study services in all academic fields. Students who want academic reinforcement in a particular course may request a tutor or academic coach.

Technology Assistance

The Palisano Learning Center also provides assistance with learning technology including how to access different student accounts (webmail, moodle, e-student), as well as how to navigate required learning software. Assistance is provided by scheduling a tutoring appointment for “General Technology Support” or on a limited walk-in basis in the Palisano Learning Center, room 113.


The Palisano Learning Center facilitates accommodation and admissions-related testing services by appointment only. Students registered with the Office of Accessibility Services seeking to utilize approved testing accommodations must complete the Accommodation Testing Request Form via the E-Student Portal at least 5 business days prior to the test. Click here to connect to the testing center

Testing Policies

In order to enforce the highest level of academic integrity while administering exams, the PLC requires that test-takers adhere to the following guidelines:

  1. Students should arrive to the PLC at least ten (10) minutes prior to the scheduled start time of your test.
  2. A photo ID is required in order to sign in to take the test.
  3. The following items are not allowed in the testing area :
    • electronic devices
    • bags
    • notebooks/books
    • purses
    • jackets
    • other personal belongings.
    *(Unless permitted by a course instructor)
  4. All materials, including scrap paper, must be returned to the proctor upon completion of the exam.
  5. In order to uphold academic standards, test-takers may not leave the testing site during the examination and will forfeit the ability to complete their test in so doing.
  6. If a student will be late or unable to attend the scheduled test time, please inform the PLC as soon as possible.
  7. If a proctor suspects that a test-taker is cheating, the test will be stopped and confiscated and the incident will be reported For Current Students with Academic Accommodations.

For additional information regarding accommodation and placement testing, please call 716.827.2553.

Meet The Staff

Derrick Gunter
Interim Dean of Student Support Services
Palisano Learning Center and TOP (HEOP)
Main Campus
Room 114

Connie Hanel
Associate Director
Palisano Learning Center and TOP (HEOP)

Velma J. Cotton
Academic Counselor/Advisor TOP (HEOP)
Choate Campus
Room 113

Mary Ann Deb
Health Science, Academic Support Specialist
Choate Campus
Room 116

Paul Kochmanski
Academic Coach
Choate Campus
Room 113

Choate Campus
Room 111

Contact Information

Palisano Learning Center
Main Campus
Room 113
360 Choate Avenue
Buffalo, NY 14220

Office Hours
Monday and Thursday 8:00 a.m. – 6:00 p.m.
Tuesday and Wednesday 8:00 a.m. – 5:00 p.m.
Friday 8:00 a.m. – 4:00 p.m.

Hours of operation vary during Holidays, Easter Break, summer, and campus closings.